Robert Half Technology Help Desk Analyst II in Santa Monica, California

Job Description: My client is looking for a Helpdesk II with both MAC/PC support background, more on the MAC side. This person will be providing helpdesk support for faculty, staff and students. They use Spice Works as their ticketing system. This person will also be going out to classrooms and troubleshooting printers, replacing ink, and projector troubleshooting. There are typically 10-20 tickets a day. This person will be also lifting things, so must be physically capable of doing that. This person must have a school background. Comfortable with using JAMF (Casper), Azure-InTune, and Office 365. Occasionally there will be evening setups. Must Haves:

  • MAC/PC Helpdesk Support

  • Troubleshooting Printers

  • Worked previously at a school

  • Office 365

  • Self-Starter, doesn't need hand holding

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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Req ID: 00320-0010370440

Functional Role: Help Desk/Tech Support II

Country: USA

State: CA

City: Santa Monica

Postal Code: 90404-3917

Compensation: $39.59 to $45.84 per hour

Requirements: FOR IMMEDIATE CONSIDERATION, please send your resumes to Sara Richman at and/or call her at 213-270-6732 PLEASE NOTE that we get an extremely high volume of calls and emails daily. Applying to this role does not guarantee an immediate response nor submittal to our client. Thanks for your patience and understanding!